FAQS
Have a question about one of our products? Take a look through our FAQ, and you'll find everything you need to know about Vimtag cameras and products. And, if you still don’t find what you are looking for, please don’t hesitate to contact us.
1
Can I view and control the camera from my browser?
2
Can I log into camera and change the settings?
Yes. Simply press and hold the camera list and make adjustments under the “Settings” option.
3
Can I manage more than one camera on my account?
Yes. Log into your private account and click the icon on the top right corner of the phone or your Internet browser. Click “Add Device” and enter the camera’s ID. You can manage several cameras on your account.
4
How many cameras can I add to my account?
Our system default allows you to add up to 32 cameras. However, customer service can assist you in adding additional cameras to your account.
5
What is the default resolution on the camera?
The default resolution is 640×360. To change the resolution, log into your vimtag account and select the icon on the top right. Here you will find the option to change the resolution of the camera.
